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Contact FPL

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FPLES is dedicated to providing best-in-class customer service levels. We and our Partners have dedicated customer service departments available to answer any questions you may have and provide support.

Residential Programs
SurgeShield 1-888-NO-SURGE (1-888-667-8743) Mon. - Sun., 8 am - 9 pm EST
ApplianceGard 1-866-782-9162 (cancellations)
1-800-554-5836 (claims)
Mon. - Fri., 8 am - 8 pm EST
Mon. - Sun., 24 hours
UtilityGard 1-866-782-9162 (cancellations)
1-800-554-5836 (claims)
Mon. - Fri., 8 am - 8 pm EST
Mon. - Sun., 24 hours
Power Surge Protection 1-877-459-5590 (cancellations & claims) Mon. - Fri., 8 am - 5 pm EST
Readi-Power 1-800-334-1960 (sales)
1-800-355-8290 (preventive maintenance)
Mon. - Fri., 10 am - 6 pm EST
Mon. - Fri., 8:30 am - 4:30 pm EST
Appliance Protection Plus 1-866-212-1972 (cancellations & claims) Mon. - Sun., 10 am - 10 pm EST
Payment Power 1-877-459-5590 (cancellations & claims) Mon. - Fri., 8 am - 5 pm EST
One Plug 1-877-ONE-PLUG (1-877-663-7584) Mon. - Fri., 8:30 am - 4:30 pm EST
Business and Government Programs
Natural Gas 1-877-375-4674 Mon. - Fri., 8 am - 5pm EST
ESCO-Performance Contracting 1-888-706-5685 Mon. - Fri., 8 am - 5 pm EST
Energy Efficiency Solutions 1-888-706-5685 Mon. - Fri., 8 am - 5 pm EST
Commercial SurgeShield 1-800-590-1235 Mon. - Sun., 8 am - 9 pm EST
Power Monitoring Email us Mon. - Fri., 8 am - 5 pm EST