Natural Gas for Your Business
A leading Florida supplier of natural gas for more than 20 years, FPL Energy Services can help stabilize your budget with fixed-pricing plans to help reduce risk in an unpredictable natural gas market.
Whether you're a small business owner or a large industrial customer, you can rely on FPLES for your natural gas needs now and in the future. We understand the intricate ins and outs of the natural gas market and how fluctuating prices and conditions can impact your profitability. In addition to our expert advice, you get exceptional customer service and flexible pricing options. Contact us today for a free gas analysis.
FPLES Natural Gas
- Convenient payment options – We offer easy ways to pay your natural gas bill.
- Outstanding customer service – We are committed to a fast, hassle-free process. Let us manage the administrative details so you can run your business.
- Industry expertise – Our customers are assigned a dedicated account specialist. Many of our specialists have more than a decade of industry experience.
- Competitive pricing – Price points and pricing plans are customized to meet specific customer needs.
- Accurate billing – Our billing accuracy is rated at more than 99.9%, ensuring your peace of mind.
- No hidden costs – No balancing charges and no switch-over fees; our customers know exactly what they’re being charged.
Let our experts customize a no-cost, no-obligation natural gas price quote today.
Call now 1-877-375-4674 Mon - Fri, 8 am - 5 pm EST
Payment Options
We know our business customers want fast, reliable account payment options. You can take advantage of online bill payments or continue to mail your payment.
We use Speedpay, an ACI Worldwide company, to provide an easy way to pay your natural gas bill. You can pay online from your computer, tablet or smartphone.
Use this system to:
- Make a one-time payment using your bank information or credit card
- Set up monthly automatic withdrawals using your bank information
- Schedule a future payment
Sign up by visiting https://internet.speedpay.com/fples/#/login/guest
To facilitate your signup process, please have the following information available:
- Your FPLES account number
- Your service address and zip code
- Billing address of the card being used
- Payment method:
- Your Visa, MasterCard, or Discover Card OR
- Your ATM/Debit card with the STAR, NYCE, ACCEL, or PULSE logo from a financial institution (only cards enrolled in the PIN-less ATM Bill Payment Program* will be accepted) OR
- Your business checking account routing number and account number
As you set up your account, please DO NOT click the back button. The system will let you return to edit your information after you complete your registration.
When you establish your profile, you will be prompted to read and agree to a disclaimer for using Speedpay to pay your natural gas bill. In doing so, you also agree to receive a monthly payment reminder email from us.
* The PIN-less ATM Bill Payment Program allows customers to use their ATM/debit card without a PIN. Please contact your financial institution with any questions about the program.
Write your check or money order to FPLES. Mail it with your monthly billing statement using the U.S. Postal Service (USPS).
- Include the top portion of your bill with your payment.
- Use the return envelope provided with your bill.
- Make your check or money order payable to FPL Energy Services in U.S. funds.
- Write your FPLES natural gas account number on the check or money order.
- Do not send cash.
- Do not include paper clips or staples.
- Avoid folding your check.
- Allow five to seven days for USPS delivery.
Mailing Address:
FPL Energy ServicesP.O. Box 25426
Miami, FL 33102
Customers We Serve
We offer a reliable supply of natural gas and competitive pricing options for a variety of Florida businesses, including:
Links & Resources
Comparing Suppliers
When conducting business locally, it's a win-win situation for the entire Florida community. While the price is certainly an important driver when choosing a natural gas supplier, so is reliability. Read moreRead less
We are a local, financially sound company capable of providing a reliable natural gas supply.
When evaluating a partner, also consider the following:
- Is the company financially strong? Ask to review its financials.
- Does the company have a strong understanding of your industry? Ask to see a customer case study.
- Is the potential partner prepared to react to the unique challenges faced by Florida customers? Ask about natural gas supply reliability before, during and especially after a hurricane or similar natural disaster.
The natural gas market is volatile. To avoid market fluctuations, we recommend that our customers consider market conditions when evaluating pricing options. We can provide pricing options to best:
- Suit business needs
- Reflect risk tolerance
- Capitalize on current market trends
Pricing Strategies
As a leader in personal service, industry expertise, and reliable solutions, we know it makes good business sense to compare natural gas offers. Read moreRead less
When you do, we recommend you verify that all proposals are based upon the same index (e.g. Inside FERC Gas Market Reports, 1st of month, FGT zone 3).
As you review proposals, pay close attention to:
- Any "pass-through" charges and exactly what is included in those charges
- Balancing charges
- Retainage charges
- Fuel charges
- Usage charges
- Alert day charges
FPLES offers a free analysis to determine if we can save you money on your natural gas service.
There are no hidden costs in our contracts. Customers know exactly what they're being charged for. Our contracts do not include:
- Switchover fees
- Deposit charges
- Pros and cons of each pricing strategy
That said, the natural gas market is volatile. To avoid costly market fluctuations, we recommend considering market conditions when evaluating pricing options. Our pricing strategies include:
Fixed Price
- Provides greater control of your energy budget. Allows you to "lock in" up to 90 percent of your forecasted usage, for up to 36 months, with the remainder of your usage to float with market-based pricing.
- Provides stability and security regardless of weather and volatility of commodity financial markets.
- Allows you to budget the fixed percentage of your gas bill with certainty.
- Usage above your contracted amount is priced at index.
Index/Floating Price
- Price varies monthly based on a standard commodity price index.
- A stable transportation charge is added to the commodity index.
- Allows you maximum savings from gas market price declines.
- Gives you the opportunity to lock in a fixed price when the market dips to a favorable level.
- Requires budget flexibility to take advantage of this option.
Other Services
Refer-a-Therm
Refer-a-Therm® is a referral program that could earn you rewards. Here’s how the referral process works. Read moreRead less
- Identify the business of a friend or colleague who might be interested in using FPLES for their natural gas needs.
- Ask them to contact FPLES. By providing your name and account number, along with their information, they can enroll in the Refer-a-Therm® program. There are two ways to enroll:
- Contact your local natural gas consultant, or
- Visit www.FPLES.com/natural-gas
- Complete the “Request a Quote” form by entering your contact and other general information about your business.
- In the "Referred by:" box, located at the bottom of the form, enter the name and account number of your referring friend/colleague
- Click "Submit"
- We will provide your colleague with a free gas analysis and discuss their pricing options.
- As a new FPLES customer, your colleague must sign a minimum 12-month natural gas supply agreement.
- Upon a signed agreement, you and your colleague will each receive a $75 award card.
To participate, you must be an existing customer, in good standing, of retail natural gas supply services from FPLES. Your friend/colleague must be a prospective new retail natural gas customer not currently served by FPLES and may not be an affiliate of yours. Consultants and independent contractors of FPLES are not eligible to participate in the program. For official program rules, please review the Program Rules document.
Natural Gas Advisor
We encourage you to register for Natural Gas Advisor, a free monthly e-newsletter filled with industry news and tips. Click here to access the registration form.
Natural Gas Management Services
When you choose FPLES as your natural gas provider, you can count on our experience, knowledge and industry expertise. We are committed to your success. Your business will enjoy a reliable gas supply and outstanding personalized customer service, all at a competitive price.Our personal service includes:
- Free analysis of your current gas contract to see if we can save you money
- Coordination of customer contracts and meter balancing services
- 99% billing accuracy
- Periodic savings reports
- Ongoing regulatory review and analysis to ensure optimum savings for all of your facilities
About Hurricanes and Natural Gas Supply Interruptions
Your business can be disrupted by the indirect effects of hurricanes. For example, when a hurricane is about to approach, offshore drilling and production platforms are shut down for safety reasons. As areas evacuate, the process plants also are shut down.The path and the power of the hurricane will determine how long the flow of natural gas is disrupted. Even during major hurricanes, natural gas may still flow into Florida. However, pricing may increase by as much as three times during and after a weather-related event such as a hurricane.
Most natural gas contracts now contain "force majeure" language, which states that if your supplier cannot get gas because of circumstances beyond their control, then they are not in breach of contract.As part of the force majeure language, if gas is available, but at an elevated price because of an emergency supply situation, your FPLES natural gas contract offers you choices. You have the option of automatically receiving natural gas at any price or being notified of the cost and then deciding whether to accept replacement gas or not.If you decide not to receive replacement gas because of the cost, you will incur a penalty charge from the LDC. We have found that the penalty charge is usually more expensive than the cost of the replacement gas. We believe in safety and in being prepared before the start of hurricane season. Now is the best time to discuss with your natural gas consultant what procedures your business will follow in the event of a hurricane.We recommend our customers take the following preparatory steps:
- Speak to your natural gas consultant or examine your contract to understand your options during a force majeure situation.
- Provide updated contact information to FPLES by calling 877-375-4674.
- Pre-determine the highest price you are willing to pay for your natural gas if you opted to not receive replacement gas automatically.
- Develop an operational plan to minimize your gas usage if the situation warrants.
Case Studies
FPL Energy Services, Inc. (FPLES) is an unregulated subsidiary of Florida Power & Light Company (FPL) and an indirect subsidiary of NextEra Energy, Inc. Natural gas products and services are provided by FPLES, and not FPL.